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Privacy policy

1. Introduction

In the course of its business, DATA SERVICES collects and processes certain personal data.

The company undertakes to ensure that the collection and processing of this data comply with the General Data Protection Regulation (GDPR) and the French Data Protection Act (loi Informatique et Libertés).

2. Data controller

The data controller is:

DATA SERVICES

Address: 1, chemin du Pigeonnier de la Cépière – Building E

Email: dpo@dataservices.fr

Phone: +33 5 67 16 79 56

3. Data collected

The data likely to be collected is:

  • Last name, first name
  • Postal and email address
  • Phone number
  • Billing and payment information
  • Order or intervention history
  • Connection data (IP address, technical logs)

4. Purposes of processing

The data is collected for:

  • managing orders and services,
  • invoicing and accounting,
  • customer relations and technical support,
  • compliance with legal and tax obligations,
  • Sending commercial or technical information (newsletter, offers).

5. Legal basis for processing

Processing is based on:

  • the performance of the contract between DATA SERVICES and the client,
  • the explicit consent of the data subject for marketing activities,
  • Legal obligations for retaining accounting records.

6. Retention period

Personal data is kept for the period strictly necessary for the purpose for which it was collected, and at most:

  • 10 years for accounting data,
  • 3 years for sales prospecting data.

7. Security and confidentiality

DATA SERVICES implements all the technical and organisational measures needed to guarantee the security and confidentiality of data (protection against unauthorised access, loss, alteration or disclosure).

8. User rights

In accordance with the GDPR, every user has the following rights:

  • Right of access,
  • Right to rectification,
  • Right to erasure ("right to be forgotten"),
  • Right to restriction of processing,
  • Right to object,
  • Right to data portability.

To exercise these rights:

📩 Contact: dedicated email address: dpo@dataservices.fr

9. Data sharing

Data may only be shared:

  • with technical service providers or subcontractors acting on behalf of DATA SERVICES,
  • With administrative or judicial authorities when required by law.

No data is sold to third parties.

10. Cookies and trackers

On your first visit, a window lets you accept all cookies, refuse them or choose the categories you allow. You can change your choice at any time using the Cookie settings link at the bottom of every page. Your choice is kept for 6 months.

The cookies used on this site are as follows:

  • ds-consent (necessary): stores your cookie choices, duration 6 months;
  • ds-theme (preferences): stores the display mode you chose (light, auto or dark), duration 12 months;
  • Cloudflare Turnstile (necessary, security): protects the contact form against bots and spam. This Cloudflare service analyses technical signals from the browser, with no advertising cookie and no cross-site tracking. It is only loaded on the contact page;
  • OpenStreetMap (external content): the interactive map on the contact page is provided by a third-party service, which may set its own trackers. It is only loaded with your consent.

This site uses no advertising cookies and no audience measurement tools.

11. Applicable law

This policy is governed by French law.

Any dispute will be submitted to the competent court of Toulouse (31).

Contact

A project, a question?

+33 5 67 16 79 56Write to the team